Important Notice: 1 December 2024
Lifestyle Loans Ltd ("Lifestyle Loans") has made the decision to cease offering new loans to customers. Lifestyle Loans has appointed ACI-UK Limited ("ACI-UK") to manage all existing Lifestyle Loans accounts going forward.
ACI-UK has issued a formal notice of appointment to all affected customers. This notice provides detailed information about what these changes mean for existing customers and their accounts.
Customer Support
If you have any questions about these changes or require assistance managing your account, please contact ACI-UK using the following details:
Website: https://aciuk.info/IDD
Email: info@aciuk.co.uk
Telephone: 01253 256634
Lifestyle Loans Ltd remains authorised and regulated by the Financial Conduct Authority (FCA). ACI-UK Limited is also authorised and regulated by the Financial Conduct Authority.
This notice was last updated on 1 December 2024.
FAQs
No, the terms and conditions of your existing loan agreement remain unchanged. This appointment only affects the administration of your loan.
No immediate action is required from you. Your existing direct debit arrangements will continue as normal. ACI-UK will contact you if any administrative changes are needed.
Your existing payment arrangements will continue unchanged. If you currently pay by Direct Debit, these will automatically continue under the same terms.
If you're experiencing financial difficulties, please contact ACI-UK as soon as possible using the contact details provided above. They will be able to discuss your circumstances and available options.
No, this change in administration will not affect your credit rating. Your credit record will continue to be updated based on your payment performance as normal.
All queries regarding your loan should now be directed to ACI-UK using the contact details provided above. Their customer service team is fully trained to assist with any questions you may have.